Support

Support Unavailable 11:00am to 11:30am July 2, 2009
Posted: Jul 2, 2009
All Customer and Technical Support Representatives will be unavailable through email or phone due to a company meeting July 2,2009 from 11:00am to 11:30am. Your phone calls and/or emails will be responded to as expediently as possible. Please click on Support in the upper Right hand corner and scroll down for Help and Frequently Asked Questions or submit an email using Email Us.

IMPORTANT NOTICE
Posted: Jun 30, 2009
All Customer and Technical Support Representatives will be unavailable through email or phone Friday July 3, 2009 due to a national holiday. Your phone calls and/or emails will be responded to as expediently as possible. Please click on Support in the upper Right hand corner and scroll down for Help and Frequently Asked Questions or submit an email using Email Us.

Anonymous Surfing and Internet Explorer 8
Updated: April 28, 2009
Posted: Nov 18, 2008
Anonymous Surfing is currently supported and compatible with Internet Explorer 7. To use Internet Explorer 8 with Anonymous Surfing it is necessary to uncheck the box “Enable memory protection to help mitigate online attacks” . This is found by going to Tools-> Internet Options-> Advanced. In Windows Vista right click Internet Explorer and Run as Administrator. Internet Explorer 8 will not be fully supported until a new version of Anonymous Surfing is released. Also ensure that you have not changed the Data Execution Prevention setting. The correct setting is Turn on DEP for essential Windows programs and services only.

Anonymous Surfing Supported Browser Versions in Windows Vista
Updated: April 8, 2009
In Windows Vista Anonymous Surfing is compatible with and supports Firefox 2, Internet Explorer 7, Opera 9.63, and Safari 3. See above for usage with Internet Explorer 8. Current customers can have their accounts placed in Pending status. Log in at My Account Login for further details.