Anonymizer Universal Software Firewall Configuration
AVG Internet Security Configuration 20102011
AVG 2010 — The firewall settings must be set to “ALLOW ALL” in order to run Anonymizer Universal on your computer as we were unable to achieve compatibility in working with AVG.
AVG 2011 — Needs no special configuration at default security settings.
BitDefender Firewall Configuration 20102011
To ensure your software firewall is not blocking Anonymizer Universal‚ please configure your BitDefender connection so it will allow the Anonymizer Universal connection and unblock VPN traffic. To do so‚ follow these steps.
Step 1
Open the BitDefender Internet Security interface by double-clicking on the BitDefender icon at the bottom right-hand side of your computer screen near the clock (in Windows 7 you may have to first click the triangular “Show Hidden Icons” to find this icon). You will see the interface below.
Step 2
Click “Firewall” on the menu on the left.
Step 3
Scroll down on the right and click “Advanced.”
Step 4
You will see the menu below. Double click on rule 25‚ “svchost.exe.”
Step 5
The following window will appear.
Step 6
In the “Action” section‚ choose “Allow‚” and then “OK.”
Step 7
And then “Close” in the “Advanced Rules” Window.
Step 8
Close your BitDefender software.
Bit Defender 2011
ESET Firewall Configuration 20102011
We have found that customers using ESET Smart Security have had problems connecting to Anonymizer Universal. Despite creating rules in ESET to allow all the appropriate traffic‚ ESET will still block the Anonymizer Universal connection.
Step 1
To begin‚ open the ESET Smart Security interface by double-clicking on the ESET icon on the bottom right-hand corner of your screen (next to the clock). On the menu on the left‚ click “Setup.”
Step 2
Then‚ from the menu illustrated below‚ click “Personal Firewall” and click on “Advanced Personal Firewall Setup.”
With the Personal Firewall option selected on the left‚ change the Filtering Mode on the right to “Automatic mode with exceptions.” Click “OK.”
Step 3
You will now be back on the Personal firewall menu. Click on “Configure Rules and Zones.”
Click the “New” button on the bottom left.
Step 4
Next‚ create the rule for Anonymizer Universal. With the “General” tab selected on the top of the window‚ please enter the following settings in the window that appears (see the screenshot for details).
- Name: Anonymizer Universal
- Direction: Both
- Action: Allow
- Protocol: 255 (click the “Select Protocol” button‚ type in 255‚ and click “OK.”)
- Profile: For every
- Additional Action: Log
Step 5
Then‚ click on the “Remote” tab at the top of the window‚ and then “Add Address.” Under Type‚ select “Address range.” Input the following settings (see screenshot below):
- Starting: 168.143.113.0
- Ending Address: 168.143.113.255
Step 6
Click “OK.”
Step 7
Click “OK” once again‚ and then “Apply.”
Step 8
Open Anonymizer Universal and click “Connect.”
ESET 2011
Kaspersky Firewall Configuration 20102011
To ensure your software firewall is not blocking Anonymizer Universal‚ please configure your Kaspersky Internet Security 2010 Firewall connection so it will allow the Anonymizer Universal connection and unblock VPN traffic. To do so‚ access your Kaspersky Internet Security 2010 software and follow these steps.
Step 1
Open the main application window and click “Settings” in the right upper corner.
Step 2
Select “Firewall” in the “Protection” section. Please make sure that the “Firewall” component is enabled by checking the “Enable Firewall” box. Click the “Settings” button.
Step 3
Then, click the “Filtering rules” tab in the “Firewall” window; Click “Add” link.
Step 4
Select “Allow” in the “Network rule” window in the “Action” section. Select “Add” in the “Network service” portion of the window.
Step 5
Enter the following settings in the “Network Rule.” Enter the Name “Anonymizer Universal. ” For the “Protocol” section, check the “Protocol” checkbox and select “UDP” in the dropdown menu. In the “Direction” section, select “Inbound/Outbound”. Then, type “500, 4500” for the Remote and Local Ports. When you are finished, click “OK.”
Step 6
Select “Addresses from group” in the “Addresses” area. Then, click the “Add” button. Enter “Anonymizer Universal” for the name. Click “Add” in “Remote Addresses” and enter “168.143.113.0/24” in the box as the Anonymizer IP Address range (without the quotation marks) and click “OK.”
Step 7
Ensure that the “Anonymizer Universal” rule is selected in “Network service” and click “OK.” Click “OK” again. Scroll to the top of the list of rules and double-click on the folder “Packet rules.”
Step 8
Click on the “Anonymizer Universal” rule at the bottom of the list and click the “Move up” button until “Anonymizer Universal” is at the top of the list.
Step 9
Click “OK.” Then click “Apply,” and then “OK.”
McAfee Firewall Configuration 20102011
To ensure your software firewall is not blocking Anonymizer Universal‚ please configure your McAfee connection so it will allow the Anonymizer Universal connection and unblock VPN traffic. To do so‚ follow these steps.
Step 1
Open your McAfee program and select “Firewall,” and then “Settings.”
Step 2
Scroll down and choose “Program Permissions.”
Step 3
Scroll down and click “Add New Program,” choose “Full” from the dropdown menu under “Access,” and then click “Browse” to add the Anonymizer Universal program.
Step 4
Locate the “Anonymizer” folder in “Program Files.”
Step 5
Open the “Anonymizer Universal” folder.
Step 6
Select “Anonymizer Universal” (with silver icon).
Step 7
Then click “Save.”
Step 8
Click “Program Permissions” to minimize, and then “Ports and Systems Services.”
Step 9
Scroll down and click “Add,” enter “Anonymizer Universal” in the “System Service Name” and “AU” in the “System Service Category” fields. Leave the “Service Description” box empty.
Step 10
Next, enter “500, 4500, 1701-1702” in the “Local UDP Ports” field. Select “All PCs” from the dropdown menu next to “Open ports to,” and then click “Save.”
Step 11
Ensure that the rule is checked and shown as below.
Step 12
Next, using the scrollbar on the right, scroll down and click on “Connections.”
Step 13
Click “Add.” You will see the screen below.
Step 14
Under “IP Address Version,” select “Range,” and enter “168.143.113.0” in the “From” field, and “168.143.113.255” in the “To” field as shown below.
Step 15
Scroll down and select “Home” from the dropdown menu next to “Connection Protection Type.” In the “Description” box, type “Anonymizer servers.”
Step 16
Click “Save,” and close your McAfee software.
Step 17
Restart your computer.
Step 18
Open Anonymizer Universal and attempt to connect.
Microsoft Windows Firewall Configuration 20102011
To ensure your software firewall is not blocking Anonymizer Universal‚ please configure your Windows firewall connection so it will allow the Anonymizer Universal connection. To do so‚ follow these steps.
Step 1
Click on “Start.” Then “Control Panel.”
Step 2
Open the “Windows Firewall” (Classic View) or “Security Center” then “Windows Firewall” (Category View).
Step 3
If the Windows Firewall status is “ON (recommended),” select the “Exceptions” tab.
Step 4
Look for Anonymizer Universal in the “Programs and Services” list. If there, it must have a check in the box to be exempt from the Firewall. If checked, click “OK,” close the “Security Center” (if open) and the “Control Panel.”
Please note: If you are using a third party firewall in addition to or in place of the Windows firewall or see the message,“These settings are being managed by vendor application…,” configure the other firewall. Look for your firewall application for configuration instructions above. If your firewall or security suite is not found, email Technical Support for assistance. If you are using a router, see the Firewall - Hardware as this may also require configuration.
Step 5
If Anonymizer Universal is not listed, click on “Add Program…” then select it from the “Programs” list or use the “Browse” button to locate Anonymizer Universal.exe.
Step 6
If using “Browse,” once found, click “Open,” then “OK.”
Step 7
Anonymizer Universal will be added to “Programs and Services…” and will be checked. Click “OK,” close the “Control Panel” or “Security Center” then “Control Panel.”
Step 1
Click on “Start.”
Step 2
Then on “Control Panel.”
If in “Category” view, switch to one of the icon views.
Step 3
Open the “Windows Firewall.”
Step 4
Select “Allow a program or Feature through Windows Firewall.”
Please note: If you are using a third party firewall in addition to or in place of the Windows firewall or see the message,“These settings are being managed by vendor application…,” configure the other firewall. Look for your firewall application for configuration instructions above. If your firewall or security suite is not found, email Technical Support for assistance. If you are using a router, see the Firewall - Hardware as this may also require configuration.
Step 5
Look for Anonymizer Universal in the “Allowed Programs and Features:” list. If there, it must have a check in its box to be exempt from the Firewall. If checked, click “OK” and close the “Control Panel.”
Step 6
If not in the list, click “Change settings,” then “Allow another program…” (see above)
Step 7
If Anonymizer Universal is listed in the “Add a Program” window, click on it to highlight and click “Add.” If it is not listed, use the “Browse” button to locate Anonymizer Universal.exe.
Step 8
If using “Browse,” locate Anonymizer Universal, click “Open,” then “Add.”
Step 9
Anonymizer Universal will be added to “Programs and Services…” and will be checked. Click “OK” close the “Windows Firewall” then close the “Control Panel.”
Norton Internet Security Configuration 20102011
To ensure your software firewall is not blocking Anonymizer Universal‚ please configure your Norton Firewall connection so it will allow the Anonymizer Universal connection and unblock VPN traffic. To do so‚ access your Norton Internet Security software and follow these steps.
Step 1
In the main screen‚ click on the “Settings” button in the middle “Network” section.
Step 2
When the new window opens up‚ scroll down to “Smart Firewall.” Next‚ click on “Configure” next to the “Program Control” section.
Step 3
Locate “Anonymizer Universal” in the list of programs and change the dropdown from “Auto” to “Allow.” Click “Apply‚” and then “OK.”
Step 4
Click on “Configure” next to “Advanced Settings” in the “Smart Firewall” section.
Step 5
Click “Configure” next to “General Rules” at the top of the page.
Step 6
Select “Add.”
Step 7
Select “Allow” from the list‚ and then “Next.”
Step 8
Select “Connections to and from other computers‚” and then “Next.”
Step 9
Select “Any computer” from the list‚ and then “Next.”
Step 10
Change the Protocol dropdown menu to “UDP” and select “Only communications that match all types and ports listed below.” Click “Add.”
Step 11
Select “Individually specified Ports” under “Filter by” and “Remote” under “Locality.” In the “Enter port number or numbers‚” type “500 4500.” Make sure you include the space as indicated in the example below. Click “OK.”
Step 12
Click “Next.”
Step 13
Check “Apply this rule‚” and then “Next.”
Step 14
Name your rule something that is related to Anonymizer so you will recognize it. We suggest something like “Anonymizer Universal Firewall Rule.” Select “Next.”
Step 15
Select “Finish.”
Step 16
Click on the rule you created and then select “Move Up” until the rule is at the top of the list. The traffic rules will prioritize themselves in the order listed‚ so if two rules counteract each other‚ the top one has priority.
Step 17
Finally‚ click “OK” and then “OK” two more times.
Step 1
In the main Norton window‚ click on the “Settings” button at the top of the window.
Step 2
When the next window opens up‚ click on “Firewall” on the left.
Step 3
Select the “Program Rules” tab.
Step 4
Locate “Anonymizer Universal” in the list of programs. Under “Access” on the right‚ change the dropdown menu from “Auto” to “Allow.” Click “Apply.”
Step 5
Select the “Traffic Rules” tab‚ and then click “Add.”
Step 6
Select “Allow” and then “Next.”
Step 7
Select “Connections to and from other computers‚” and then “Next.”
Step 8
Select “Any computer‚” and then “Next.”
Step 9
Change the protocol dropdown menu to “UDP” and select “Only communications that match all types and ports listed below.” Click “Add.”
Step 10
Select “Individually specified Ports” under “Filter by” and “Remote” under “Locality.” In the port entry field type “500 4500 1701 1702.” Make sure you include spaces between the numbers as illustrated in the diagram below. Click “OK.”
Step 11
Click “Next.”
Step 12
Check “Apply this rule” and click “Next.”
Step 13
Name your rule something that is related to Anonymizer so you will recognize it. We suggest something like “Anonymizer Universal Rule.” Select “Next.”
Step 14
Select “Finish.”
Step 15
Click on the rule you created and then select “Move Up” until the rule is at the top of the list. The traffic rules will prioritize themselves in the order listed‚ so if two rules counteract each other‚ the top one has priority.
Step 16
Finally‚ select “Apply.”
Trendmicro Internet Security Configuration 20102011
To ensure your software firewall is not blocking Anonymizer Universal, please configure your Trend Micro Internet Security Firewall connection so it will allow the Anonymizer Universal connection and unblock VPN traffic. To do so, access your Trend Micro Internet Security software and follow these steps.
Step 1
Open the Trend Micro interface. Click “Personal Firewall Controls” on the left panel.
Step 2
Click “Settings” Under Personal Firewall.
Step 3
Make sure there is a check mark in “Activate the Personal Firewall” on the Personal Firewall Settings screen. Click “Advanced Settings.”
Step 4
Click the “Network Protocol Control” tab, and then “Add.”
Step 5
Input the following settings into the “Add or Edit Personal Firewall Network Control Rule” window. Enter “Anonymizer Universal Rule” in the “Description.” Select “Outgoing” in the “Connection” section. Select “Allow” in the “Response” section. Then select “UDP” for the “Protocol.” Add Ports “500, 4500, 1701-1702” (without quotations) for the “Specified Ports.” Select “All IP addresses” for the “Types” section. Make sure “IPv4 and IPv6” is selected, and click “OK.”
Step 6
Click “Add” again as referenced in Step 4. Input the following settings into the “Add or Edit Personal Firewall Network Control Rule” window. Enter “Anonymizer Universal Rule” in the “Description.” Select “Incoming” in the “Connection” section. Select “Allow” in the “Response” section. Then select “UDP” for the “Protocol.” Add Ports “500, 4500, 1701-1702” (without quotations) for the “Specified Ports.” Select “All IP addresses” for the “Types” section. Make sure “IPv4 and IPv6” is selected and click “OK.”
Step 7
Click “OK” again.
Webroot Internet Security Firewall Configuration 20102011
To ensure your software firewall is not blocking Anonymizer Universal‚ please configure your Webroot Internet Security Essentials connection so it will allow the Anonymizer Universal connection and unblock VPN traffic. To do so‚ access your Webroot Internet Security software and follow these steps
Step 1
In the main Webroot window, click on the “Firewall” button in the column along the left side of the window and then select the blue “Edit Profile Settings” link in the middle of the window.
Step 2
Click on the “Trusted/Untrusted Internet Sites” link in the “Internet Network Security” zone.
Step 3
Click on the “Add” button in the “Trusted Network” section.
Step 4
Select the radio button for “URL.” In the “Host Name” field, enter “universal.anonymizer.com” and click “OK.” Repeat Steps 3 and 4, entering “greenlight.anonymizer.com”. Then, click “OK” two more times until you are back on the Main Firewall screen.
Step 5
Select the “Applications” tab. Right click on the Anonymizer Universal entry and select “ALLOW Traffic.”
Step 1
From the main Webroot window, select the “Edit settings” button in the PC Security section.
Step 2
Select the “Firewall” tab and click on “Applications.” You will see a list of applications will populate on the right side of the window. Select the entry labeled “anonymizer universal.exe” so that the entry highlights in blue. Scroll to the right. In the column labeled “Allowed Parent,” select “Yes” in the dropdown menu. In the column labeled “Mode,” select “Allow.”
Step 3
Click on “Security location” on the left side of the window. Then, select the “Edit sites” link on the lower right side of the window.
Step 4
In the window that opens up, select “Click to add site.” Enter in the URL “universal.anonymizer.com.” Click to add another site, and enter the IP address “168.143.113.0” and the subnet Mask “255.255.255.0.”
AVG 2011 — Needs no special configuration at default security settings.
ZoneAlarm Firewall Configuration 20102011
To ensure your software firewall is not blocking Anonymizer Universal‚ please follow these steps. We have provided the configuration for ZoneAlarm below as an example of the needed settings. Add universal.anonymizer.com as a Trusted Network within your Firewall. If you have the option of unblocking certain ports‚ please ensure that port 500 and 4500 are open to incoming and outgoing UDP traffic to the universal.anonymizer.com domain.
Step 1
Open the “ZoneAlarm Control Center” and click on “Firewall” in the left-hand column. Then‚ choose “Zones” underneath Firewall‚ and click “Add” in the bottom right. Select “Host/Site.”
Step 2
Enter the Host name “universal.anonymizer.com” with Description “Anonymizer Universal” as a “Trusted” Zone and Click “OK.”
Step 3
Finally‚ click “Apply‚” and then follow the same steps to add the Host name “greenlight.anonymizer.com” with Description “Anonymizer Universal IP check” as a “Trusted” Zone. Click “OK‚” and then “Apply.”
It is also necessary to set Anonymizer Universal as a custom‚ Super Trusted Program. Follow this simple step.
Select the “Program Control” section on the left navigation and then “Programs” directly beneath. Choose “Anonymizer Universal.” Update the settings to “Custom” in the “Smart Defense” column‚ “Super Trusted” under the “Trust Level” column‚ and make sure there are green checkmarks for all entries‚ “Access‚” “Server‚” and “Send Mail.” To change these settings‚ simply left click on the entry and select “Allow.”
Once you have completed these directions and Anonymizer Universal has been updated in the manner illustrated below‚ ZoneAlarm will then allow connections to Anonymizer Universal without interruption.
Step 1
Select the “Firewall” section in the column on the left. Then‚ click on the “Custom” button in the “Internet Zone Security” section.
Step 2
Select the “Trusted Zone” tab. Scroll down to find the entry that says “Allow incoming UDP ports: (none selected).” Check this box‚ and then click “(none selected).” You will see an entry field open at the bottom of the window. Enter “500‚ 4500‚ 1701‚ 1702” and then click “Apply.”
Step 3
Next‚ choose the “Allow outgoing UDP ports: (none selected).” Check this box‚ and then click “(none selected)” as you did in step 2. You will see an entry field at the bottom of the window. Enter “500‚ 4500‚ 1701‚ 1702” and then click “Apply.”
Step 4
Ensure that you now see an entry for “Allow incoming UDP ports: 500‚ 4500‚ 1701‚ 1702” and “Allow outgoing UDP ports: 500‚ 4500‚ 1701‚ 1702” and then click “OK.”
Step 5
Next‚ select the “Internet Zone” tab. Scroll down to find the entry that says “Allow incoming UDP ports: (none selected).” Check the box‚ and then click “(none selected).” You will see an entry field open at the bottom of the window. Enter “500‚ 4500‚ 1701‚ 1702” and then click “Apply.”
Step 6
Next‚ choose the “Allow outgoing UDP ports: (none selected).” Check this box‚ and then click “(none selected)” as you did in step 5. You will see an entry field at the bottom of the window. Enter “500‚ 4500‚ 1701‚ 1702” and then click “Apply.”
Step 7
Ensure that you now see an entry for “Allow incoming UDP ports: 500‚ 4500‚ 1701‚ 1702” and “Allow outgoing UDP ports: 500‚ 4500‚ 1701‚ 1702” and then click “OK.”
