General FAQs

Are trial users limited to only Amsterdam?

Yes. Trial users are limited to Amsterdam. Please try our paid PRO service to access the USA exit nodes.

Who Should Be Using Anonymizer Universal?

Anyone who accesses the Internet for browsing or to connect with friends, family, and personal accounts should be concerned about identity theft and other online threats such as consumer profiling. With Anonymizer Universal, you are protected with the most robust anonymity solutions each time you go online, keeping you protected whenever and wherever you’re connected.

What Platforms does Anonymizer Universal Support?

Anonymizer Universal is the most inclusive downloadable service ever offered by Anonymizer. The service is compatible with multiple platforms, including Mac (Lion, Mountain Lion, and Mavericks), Windows (XP, Vista, 7, 8), and Linux. Additionally you can configure your mobile Android, iPhone, iPad, and iPod touch (iOS 5.0 or greater) devices to utilize the Anonymizer Universal service!

What is Anonymizer Universal?

Anonymizer Universal is a revolutionary, state-of-the-art online anonymity service that allows home users and business travelers to securely connect to the Internet, wherever you are. Whether you are emailing, shopping, instant messaging, or simply browsing the Web, all of your online activities are private, secure, and anonymous.

What if I want to use my Computer and mobile device Simultaneously?

The beauty of Anonymizer Universal lies in its versatility. With Anonymizer Universal, you have the flexibility to use the service simultaneously on your smart phone and your personal computer. As long as you have an Internet connection, both platforms will be protected simultaneously.

How is Anonymizer Universal Better than other Online Anonymity Services?

Anonymizer Universal combines the most secure VPN (Virtual Private Network) technology with our proprietary IP rotator technology, providing an additional layer of anonymity by changing your computer’s IP address on a daily basis. This, in combination with our in-house, secured networks that cannot be accessed by any third parties, provides maximum security for all of your Internet activities.

How do I contact Anonymizer?

Anonymizer provides 24/7 365 dedicated email support to better serve our customers around the globe!

Please proceed to our support area to open a ticket.

Billing – Accepted Payment Methods

Anonymizer accepts most major credit/debit cards via our website checkout system. Our checkout cart specifically supports: American Express, Discover, Dinners, JCB, MasterCard and Visa card types at this time. Please note that we accept gift and prepaid cards so long as they are one of the aforementioned payment types.

Additionally you may now opt to mail your cash (USD), check, or money order payment in via the Pay with Cash cart option cited on the purchase screen or account home.

Am I Protected Wherever I Surf the Web?

In today’s busy world, it’s necessary to have the freedom to surf the Web, conduct personal business, and connect online with friends and family, whenever and wherever. With Anonymizer Universal, you’re covered at home or on the go. Whether you are accessing the Internet on your computer or mobile device from your living room or a Wi-Fi connection in an airport, café, or local park, you get 24/7 protection.