Anonymizer Universal Software Firewall Configuration

Anonymizer Universal Software Firewall Configuration

Software firewall configuration for Anonymizer Universal
Anonymizer Universal Firewall [Software]
AVG BitDefender ESET Kaspersky McAfee Microsoft Windows Norton Trend Micro Webroot ZoneAlarm
AVG Internet Security Configuration 20102011

AVG 2010 — The firewall settings must be set to “ALLOW ALL” in order to run Anonymizer Universal on your computer as we were unable to achieve compatibility in working with AVG.

AVG 2011 — Needs no special configuration at default security settings.

BitDefender Firewall Configuration 20102011

To ensure your software firewall is not blocking Anonymizer Universal‚ please configure your BitDefender connection so it will allow the Anonymizer Universal connection and unblock VPN traffic. To do so‚ follow these steps.

Step 1

Open the BitDefender Internet Security interface by double-clicking on the BitDefender icon at the bottom right-hand side of your computer screen near the clock (in Windows 7 you may have to first click the triangular “Show Hidden Icons” to find this icon). You will see the interface below.

Step 2

Click “Firewall” on the menu on the left.

Step 3

Scroll down on the right and click “Advanced.”

Step 4

You will see the menu below. Double click on rule 25‚ “svchost.exe.”

Step 5

The following window will appear.

Step 6

In the “Action” section‚ choose “Allow‚” and then “OK.”

Step 7

And then “Close” in the “Advanced Rules” Window.

Step 8

Close your BitDefender software.

Bit Defender 2011

ESET Firewall Configuration 20102011

We have found that customers using ESET Smart Security have had problems connecting to Anonymizer Universal. Despite creating rules in ESET to allow all the appropriate traffic‚ ESET will still block the Anonymizer Universal connection.

Step 1

To begin‚ open the ESET Smart Security interface by double-clicking on the ESET icon on the bottom right-hand corner of your screen (next to the clock). On the menu on the left‚ click “Setup.

Step 2

Then‚ from the menu illustrated below‚ click “Personal Firewall” and click on “Advanced Personal Firewall Setup.

With the Personal Firewall option selected on the left‚ change the Filtering Mode on the right to “Automatic mode with exceptions.” Click “OK.

Step 3

You will now be back on the Personal firewall menu. Click on “Configure Rules and Zones.

Click the “New” button on the bottom left.

Step 4

Next‚ create the rule for Anonymizer Universal. With the “General” tab selected on the top of the window‚ please enter the following settings in the window that appears (see the screenshot for details).

  • Name: Anonymizer Universal
  • Direction: Both
  • Action: Allow
  • Protocol: 255 (click the “Select Protocol” button‚ type in 255‚ and click “OK.”)
  • Profile: For every
  • Additional Action: Log

Step 5

Then‚ click on the “Remote” tab at the top of the window‚ and then “Add Address.” Under Type‚ select “Address range.” Input the following settings (see screenshot below):

  • Starting: 168.143.113.0
  • Ending Address: 168.143.113.255

Step 6

Click “OK.

Step 7

Click “OK” once again‚ and then “Apply.

Step 8

Open Anonymizer Universal and click “Connect.

ESET 2011

Kaspersky Firewall Configuration 20102011

To ensure your software firewall is not blocking Anonymizer Universal‚ please configure your Kaspersky Internet Security 2010 Firewall connection so it will allow the Anonymizer Universal connection and unblock VPN traffic. To do so‚ access your Kaspersky Internet Security 2010 software and follow these steps.

Step 1

Open the main application window and click “Settings” in the right upper corner.

Kaspersky Step 1

Step 2

Select “Firewall” in the “Protection” section. Please make sure that the “Firewall” component is enabled by checking the “Enable Firewall” box. Click the “Settings” button.

Kaspersky Step 1

Step 3

Then, click the “Filtering rules” tab in the “Firewall” window; Click “Add” link.

Kaspersky Step 1

Step 4

Select “Allow” in the “Network rule” window in the “Action” section. Select “Add” in the “Network service” portion of the window.

Kaspersky Step 1

Step 5

Enter the following settings in the “Network Rule.” Enter the Name “Anonymizer Universal. ” For the “Protocol” section, check the “Protocol” checkbox and select “UDP” in the dropdown menu. In the “Direction” section, select “Inbound/Outbound”. Then, type “500, 4500” for the Remote and Local Ports. When you are finished, click “OK.”

Kaspersky Step 1

Step 6

Select “Addresses from group” in the “Addresses” area. Then, click the “Add” button. Enter “Anonymizer Universal” for the name. Click “Add” in “Remote Addresses” and enter “168.143.113.0/24” in the box as the Anonymizer IP Address range (without the quotation marks) and click “OK.”

Kaspersky Step 1

Step 7

Ensure that the “Anonymizer Universal” rule is selected in “Network service” and click “OK.” Click “OK” again. Scroll to the top of the list of rules and double-click on the folder “Packet rules.”

Kaspersky Step 1

Step 8

Click on the “Anonymizer Universal” rule at the bottom of the list and click the “Move up” button until “Anonymizer Universal” is at the top of the list.

Kaspersky Step 1 Kaspersky Step 1

Step 9

Click “OK.” Then click “Apply,” and then “OK.”

McAfee Firewall Configuration 20102011

To ensure your software firewall is not blocking Anonymizer Universal‚ please configure your McAfee connection so it will allow the Anonymizer Universal connection and unblock VPN traffic. To do so‚ follow these steps.

Step 1

Open your McAfee program and select “Firewall,” and then “Settings.”

McAfee Firewall Configuration Step

Step 2

Scroll down and choose “Program Permissions.”

McAfee Firewall Configuration Step

Step 3

Scroll down and click “Add New Program,” choose “Full” from the dropdown menu under “Access,” and then click “Browse” to add the Anonymizer Universal program.

McAfee Firewall Configuration Step

Step 4

Locate the “Anonymizer” folder in “Program Files.”

McAfee Firewall Configuration Step

Step 5

Open the “Anonymizer Universal” folder.

McAfee Firewall Configuration Step

Step 6

Select “Anonymizer Universal” (with silver icon).

McAfee Firewall Configuration Step

Step 7

Then click “Save.”

McAfee Firewall Configuration Step

Step 8

Click “Program Permissions” to minimize, and then “Ports and Systems Services.”

McAfee Firewall Configuration Step

Step 9

Scroll down and click “Add,” enter “Anonymizer Universal” in the “System Service Name” and “AU” in the “System Service Category” fields. Leave the “Service Description” box empty.

McAfee Firewall Configuration Step

Step 10

Next, enter “500, 4500, 1701-1702” in the “Local UDP Ports” field. Select “All PCs” from the dropdown menu next to “Open ports to,” and then click “Save.”

McAfee Firewall Configuration Step

Step 11

Ensure that the rule is checked and shown as below.

McAfee Firewall Configuration Step

Step 12

Next, using the scrollbar on the right, scroll down and click on “Connections.”

McAfee Firewall Configuration Step

Step 13

Click “Add.” You will see the screen below.

McAfee Firewall Configuration Step

Step 14

Under “IP Address Version,” select “Range,” and enter “168.143.113.0” in the “From” field, and “168.143.113.255” in the “To” field as shown below.

McAfee Firewall Configuration Step

Step 15

Scroll down and select “Home” from the dropdown menu next to “Connection Protection Type.” In the “Description” box, type “Anonymizer servers.”

McAfee Firewall Configuration Step

Step 16

Click “Save,” and close your McAfee software.

Step 17

Restart your computer.

Step 18

Open Anonymizer Universal and attempt to connect.

Microsoft Windows Firewall Configuration 20102011

To ensure your software firewall is not blocking Anonymizer Universal‚ please configure your Windows firewall connection so it will allow the Anonymizer Universal connection. To do so‚ follow these steps.

Windows XP Windows 7

Step 1

Click on “Start.” Then “Control Panel.”

xp Step

Step 2

Open the “Windows Firewall” (Classic View) or “Security Center” then “Windows Firewall” (Category View).

xp Step

Step 3

If the Windows Firewall status is “ON (recommended),” select the “Exceptions” tab.

xp Step

Step 4

Look for Anonymizer Universal in the “Programs and Services” list. If there, it must have a check in the box to be exempt from the Firewall. If checked, click “OK,” close the “Security Center” (if open) and the “Control Panel.”

Please note: If you are using a third party firewall in addition to or in place of the Windows firewall or see the message,“These settings are being managed by vendor application…,” configure the other firewall. Look for your firewall application for configuration instructions above. If your firewall or security suite is not found, email Technical Support for assistance. If you are using a router, see the Firewall – Hardware as this may also require configuration.

xp Step

Step 5

If Anonymizer Universal is not listed, click on “Add Program…” then select it from the “Programs” list or use the “Browse” button to locate Anonymizer Universal.exe.

xp Step

Step 6

If using “Browse,” once found, click “Open,” then “OK.”

xp Step

Step 7

Anonymizer Universal will be added to “Programs and Services…” and will be checked. Click “OK,” close the “Control Panel” or “Security Center” then “Control Panel.”

Step 1

Click on “Start.”

Windows 7 Step

Step 2

Then on “Control Panel.”

If in “Category” view, switch to one of the icon views.

Windows 7 Step

Step 3

Open the “Windows Firewall.”

Windows 7 Step

Step 4

Select “Allow a program or Feature through Windows Firewall.”

Please note: If you are using a third party firewall in addition to or in place of the Windows firewall or see the message,“These settings are being managed by vendor application…,” configure the other firewall. Look for your firewall application for configuration instructions above. If your firewall or security suite is not found, email Technical Support for assistance. If you are using a router, see the Firewall – Hardware as this may also require configuration.

Windows 7 Step

Step 5

Look for Anonymizer Universal in the “Allowed Programs and Features:” list. If there, it must have a check in its box to be exempt from the Firewall. If checked, click “OK” and close the “Control Panel.”

Windows 7 Step

Step 6

If not in the list, click “Change settings,” then “Allow another program…” (see above)

Windows 7 Step

Step 7

If Anonymizer Universal is listed in the “Add a Program” window, click on it to highlight and click “Add.” If it is not listed, use the “Browse” button to locate Anonymizer Universal.exe.

Windows 7 Step

Step 8

If using “Browse,” locate Anonymizer Universal, click “Open,” then “Add.”

Step 9

Anonymizer Universal will be added to “Programs and Services…” and will be checked. Click “OK” close the “Windows Firewall” then close the “Control Panel.”

Norton Internet Security Configuration 20102011

To ensure your software firewall is not blocking Anonymizer Universal‚ please configure your Norton Firewall connection so it will allow the Anonymizer Universal connection and unblock VPN traffic. To do so‚ access your Norton Internet Security software and follow these steps.

Internet Security 360

Step 1

In the main screen‚ click on the “Settings” button in the middle “Network” section.

Step 2

When the new window opens up‚ scroll down to “Smart Firewall.” Next‚ click on “Configure” next to the “Program Control” section.

Step 3

Locate “Anonymizer Universal” in the list of programs and change the dropdown from “Auto” to “Allow.” Click “Apply‚” and then “OK.”

Step 4

Click on “Configure” next to “Advanced Settings” in the “Smart Firewall” section.

Step 5

Click “Configure” next to “General Rules” at the top of the page.

Step 6

Select “Add.”

Step 7

Select “Allow” from the list‚ and then “Next.”

Step 8

Select “Connections to and from other computers‚” and then “Next.”

Step 9

Select “Any computer” from the list‚ and then “Next.”

Step 10

Change the Protocol dropdown menu to “UDP” and select “Only communications that match all types and ports listed below.” Click “Add.”

Step 11

Select “Individually specified Ports” under “Filter by” and “Remote” under “Locality.” In the “Enter port number or numbers‚” type “500 4500.” Make sure you include the space as indicated in the example below. Click “OK.”

Step 12

Click “Next.”

Step 13

Check “Apply this rule‚” and then “Next.”

Step 14

Name your rule something that is related to Anonymizer so you will recognize it. We suggest something like “Anonymizer Universal Firewall Rule.” Select “Next.”

Step 15

Select “Finish.”

Step 16

Click on the rule you created and then select “Move Up” until the rule is at the top of the list. The traffic rules will prioritize themselves in the order listed‚ so if two rules counteract each other‚ the top one has priority.

Step 17

Finally‚ click “OK” and then “OK” two more times.

Step 1

In the main Norton window‚ click on the “Settings” button at the top of the window.

Step 2

When the next window opens up‚ click on “Firewall” on the left.

Step 3

Select the “Program Rules” tab.

Step 4

Locate “Anonymizer Universal” in the list of programs. Under “Access” on the right‚ change the dropdown menu from “Auto” to “Allow.” Click “Apply.”

Step 5

Select the “Traffic Rules” tab‚ and then click “Add.”

Step 6

Select “Allow” and then “Next.”

Step 7

Select “Connections to and from other computers‚” and then “Next.”

Step 8

Select “Any computer‚” and then “Next.”

Step 9

Change the protocol dropdown menu to “UDP” and select “Only communications that match all types and ports listed below.” Click “Add.”

Step 10

Select “Individually specified Ports” under “Filter by” and “Remote” under “Locality.” In the port entry field type “500 4500 1701 1702.” Make sure you include spaces between the numbers as illustrated in the diagram below. Click “OK.”

Step 11

Click “Next.”

Step 12

Check “Apply this rule” and click “Next.”

Step 13

Name your rule something that is related to Anonymizer so you will recognize it. We suggest something like “Anonymizer Universal Rule.” Select “Next.”

Step 14

Select “Finish.”

Step 15

Click on the rule you created and then select “Move Up” until the rule is at the top of the list. The traffic rules will prioritize themselves in the order listed‚ so if two rules counteract each other‚ the top one has priority.

Step 16

Finally‚ select “Apply.”

Trendmicro Internet Security Configuration 20102011

To ensure your software firewall is not blocking Anonymizer Universal, please configure your Trend Micro Internet Security Firewall connection so it will allow the Anonymizer Universal connection and unblock VPN traffic. To do so, access your Trend Micro Internet Security software and follow these steps.

Step 1

Open the Trend Micro interface. Click “Personal Firewall Controls” on the left panel.

trendmicro Step

Step 2

Click “Settings” Under Personal Firewall.

trendmicro Step

Step 3

Make sure there is a check mark in “Activate the Personal Firewall” on the Personal Firewall Settings screen. Click “Advanced Settings.”

trendmicro Step

Step 4

Click the “Network Protocol Control” tab, and then “Add.”

<img alt="trendmicro Step " src="help/win_firwal

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